๐Ÿ™‹ FAQ

    Odometer reading is incorrect. What can I do?

    In order to correct an odometer reading that was recorded incorrectly during a Warrant of Fitness (WoF) inspection NZTA require a copy of the checksheet to be faxed to them. Along with the checksheet NZTA need a cover letter explaining why the checksheet is being sent, what the incorrect odometer reading is along with the vehicles current odometer reading.

    Privacy and Vehicle Ownership - can I see the current owner?

    Please note that names and addresses of individuals are not available as of May 2011 privacy law changes unless you are an authorised business entity.

    Why does a vehicle show "Money Owing" - as the finance is already paid off?

    CarJam uses the data from the governments PPSR to check on money owing secured against plate, VIN, chassis number and all past plates.

    Vehicle details are incorrect. What can I do?

    When a vehicle's details are recorded incorrectly on the Motor Vehicle Register (MVR), these can be corrected by sending an Application to Change Vehicle Details (form MR16, available at anyย New Zealand Transport Agencyย ย agent) to the NZTA Most MR16 forms need to be sent with supporting documentation to prove that the information recorded on the MVR is incorrect i.e. if the vehicle model is recorded incorrectly we would require documents from the manufacturer to prove this before a change would be made.

    What does "unreliable odometer" mean?

    This is a report on the status of the vehicles odometer as determined by the WOF or COF inspector an to change it you must contact the NZTA

    Where does the information in the reports come from?

    The data is sourced, analysed, processed and carefully put together from several government and private sources:

    My odometer reading or other vehicle details are wrong. What can I do?

    CarJam uses data from the NZTA Motor Vehicle Register. Sometimes this data is incorectly entered for example during a WOF or COF or when a vehicle is first registered.